What paper do you print on?
Our prints are printed on 250gsm paper, using Epson's industry-leading UltraChrome archival inks for maximum colour accuracy and a beautiful matte finish with zero glare. Our paper is incredibly sturdy, ensuring your artwork will last for years to come.
Is it all your own work?
Yes, most of our prints are photographed and designed by our in-house team. We have also included a collection of curated pieces from around the world. When purchasing from our store, you are supporting an Australian business.
When will I receive my order?
Please click here to read our shipping policy.
If I have ordered a mix of prints, frames and canvases, will they arrive all at once?
No. Prints are processed faster, so these will arrive first. Click here to see our processing times.
What is the best way to get in contact with LYS?
The best way to get in contact with us urgently is to email firstname.lastname@example.org or click here
Please avoid contacting us through social media platforms, these do not get checked often and a response can take a couple of days.
Do you have a bricks & mortar store?
We are only an online store, based in Newcastle NSW. We do not have a physical store to view our artwork. All of our art is printed and framed in Sydney and Melbourne.
What sizes do you offer?
We offer sizes A4, A3, A2, 50cm x 70cm, 60cm x 90cm, A1, 70cm x 100cm and A0. Not all of our prints go up to the larger sizes. The available sizes are displayed in the drop-down menu of the product.
We can also customise prints to suit an existing frame or crop into a square layout. Just get in contact prior to ordering.
If you're using the Kmart 61cm x 91.5cm frame or the IKEA 61cm x 91cm frame, you need to order the 60cm x 90cm print. If you have a B1 (70.7cm x 100cm) sized frame, you need to order the 70cmx100cm print. You must then send us an email straight after you place your order with the re-size request. Please include your order number.
How much is shipping?
We ship for FREE worldwide and with tracking.
Do you offer express shipping?
Yes, but only on unframed prints. Express shipping will be an option you can select at checkout.
Can I use my PO Box?
We can only send unframed prints to PO Boxes. All frames, decals & wallpapers need to be sent to a physical address.
Can you tell me more about your wallpaper?
Absolutely! Click here to read all about our peel + stick fabric wallpaper.
I did not receive an order confirmation email?
If you have placed an order with us but did not receive an order confirmation, please check your junk-mail. If its not in your junk-mail then you may have provided us with the wrong email address. Please contact us using the contact form or email us at email@example.com and we will update your order information so you can receive your order confirmation properly.
Can you recommend places to buy my own frames?
Here are some places that other customers have recommended to us. IKEA, Spotlight, Freedom Furniture, Adairs, Office Works and Reject Shop.
If you're using your own frame, please make sure you order the correct size print so that it fits in perfectly otherwise you will end up with a buckled print. We also recommend using a moisture resistant tape to seal down the MDF board to stop any moisture from entering the frame. If moisture is present in your frame the artwork will crinkle. Here is the tape that we recommend you buy for DIY framing. <click here>
Can you customise a print to fit my own frame?
Most of our prints can be altered to fit an existing frame, this even includes if you want something square. Just contact us prior to ordering so that we can discuss the size you're after.
Do your prints have a white border?
You now have the option to add a white border to your print. This does not change the overall dimensions of your paper.
A4 = 2cm
A3 & A2 = 3cm
50x70, A1 & 60x90 = 4cm
70x100 & A0 = 5cm
If you're after a custom size border, please email us as soon as you've placed your order.
We recommend that you do not add on a white border if your frame already has a mat-board.
Please note that our frames do not come with a mat-board. If you want that look, then please select "with a white border".
Can I return my print if I order the wrong size?
Please click here to read our returns policy.
Can you help me with selecting prints?
We love helping customers style their rooms. Just click here to upload a photo of the space(s) you're looking to hang some prints and we will mock you up some different looks. Free of charge!
Will my print look different?
No. The print you see on our website is the print you will receive. Please note that colours may vary from screen to screen.
Do you offer framing?
Yes, we offer framing in Australia only.
All frames are made from a high-quality sustainable timber in natural, black or white finish. Frames are all fitted with a thick optical grade perspex which is highly durable, very light and offers 94% UV resistance. We do not use glass as it's too heavy and too dangerous to ship.
Frame dimensions are 2cm width x 3cm depth.
Please note that our frames do not come with mat inserts, so if you'd like a white border around your print, then please select 'yes' for white border.
Do you offer canvas art?Yes we do. We offer 3 different sizes 60x90, 90x90 & 90x120 in a floating oak frame. These are only available in Australia.
Do you ship worldwide?
We ship worldwide on our unframed prints. Our framing & wallpaper options are only available in Australia. Click here for our shipping policy.
What are your payment options?
We accept payment via PayPal, Visa, Mastercard, AfterPay & Zip Pay, allowing our customers a faster, safer way to pay online giving you a 100% secure online transaction.