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EOFY SALE - 25% OFF PRINTS, FRAMES, BUNDLES & PAIRS | PRICES ALREADY MARKED | INCLUDES FREE SHIPPING WORLDWIDE
EOFY SALE - 25% OFF PRINTS, FRAMES, BUNDLES & PAIRS | INCLUDES FREE SHIPPING WORLDWIDE

FAQ's

What paper do you print on?

Love Your Space art is professionally printed using the latest technology machinery with premium grade inks onto 250gsm matte paper, resulting in beautifully detailed imagery.  

Is it all your own work?

Yes, most of our prints are photographed and designed by our in-house team.

We have also included a small handful of curated pieces from around the world. 

When purchasing from our store, you are supporting a small Australian business.

When will I receive my order?

Please click here to read our shipping policy. 

If I have ordered a mix of prints, frames and canvases, will they arrive all at once?

No. Prints are processed faster, so these will arrive first. Click here to see our processing times.

What happens if I forget to put the discount code in at checkout?

Don't stress, we do this all the time. Simply send us an email with your order number & we will rectify this immediately & refund you the difference. Phew!!!

What is the best way to get in contact with LYS?

The best way to get in contact with us urgently is to email hello@loveyourspace.shop or click here

Please avoid contacting us through social media platforms, these do not get checked often and a response can take a couple of days.

What sizes do you offer?

We offer sizes A4, A3, A2, 50cm x 70cm, 60cm x 90cm, A1, 70cm x 100cm and A0. Not all of our prints go up to the larger sizes. The available sizes are displayed in the drop-down menu of the product.

We can also customise prints to suit an existing frame or crop into a square layout. Just get in contact prior to ordering.

If you're using the Kmart 61cm x 91.5cm frame or the IKEA 61cm x 91cm frame, you need to order the 60cm x 90cm print. If you have a B1 (70.7cm x 100cm) sized frame, you need to order the 70cmx100cm print. You must then send us an email straight after you place your order with the re-size request. Please include your order number.

How much is shipping?

We ship for FREE worldwide and with tracking. 

Do you offer express shipping?

Yes, but only on unframed prints. Express shipping will be an option you can select at checkout.

Can I use my PO Box?

We can only send unframed prints to PO Boxes. All frames, decals & wallpapers need to be sent to a physical address. 

Can you tell me more about your wallpaper?

Absolutely! Click here to read all about our peel + stick fabric wallpaper.

I did not receive an order confirmation email?

If you have placed an order with us but did not receive an order confirmation, please check your junk-mail. If its not in your junk-mail then you may have provided us with the wrong email address. Please contact us using the contact form or email us at hello@loveyourspace.shop and we will update your order information so you can receive your order confirmation properly. 

Can you recommend places to buy my own frames?

Here are some places that other customers have recommended to us. IKEASpotlightFreedom FurnitureAdairsOffice Works and Reject Shop.

If you're using your own frame, please make sure you order the correct size print so that it fits in perfectly otherwise you will end up with a buckled print. We also recommend using a moisture resistant tape to seal down the MDF board to stop any moisture from entering the frame. If moisture is present in your frame the artwork will crinkle. Here is the tape that we recommend you buy for DIY framing. <click here>

Can you customise a print to fit my own frame?

Most of our prints can be altered to fit an existing frame, this even includes if you want something square. Just contact us prior to ordering so that we can discuss the size you're after.

Do your prints have a white border?

You now have the option to add a white border to your print. This does not change the overall dimensions of your paper.

Border size:

A4 = 2cm

A3 & A2 = 3cm

50x70, A1 & 60x90 = 4cm

70x100 & A0 = 5cm

If you're after a custom size border, please email us as soon as you've placed your order.

We recommend that you do not add on a white border if your frame already has a mat-board. 

Please note that our frames do not come with a mat-board. If you want that look, then please select "with a white border".

Can I return my print if I order the wrong size?

Please click here to read our returns policy. 

Can you help me with selecting prints?

We love helping customers style their rooms. Just click here to upload a photo of the space(s) you're looking to hang some prints and we will mock you up some different looks. Free of charge!

Will my print look different?

No. The print you see on our website is the print you will receive. Please note that colours may vary from screen to screen. 

Do you offer framing?

Yes, we offer framing worldwide.

International frames do not support the A0 size. The maximum size is 70x100.

All frames are made from a high-quality sustainable timber in natural, black or white finish. Frames are all fitted with a thick optical grade perspex which is highly durable, very light and offers 94% UV resistance. We do not use glass as it's too heavy and too dangerous to ship.

Frame dimensions in Australia are 2cm width x 3cm depth. 

Frame dimensions internationally are 2cm - 2.5cm width x 2cm - 2.5cm depth.

International frames do not support the A0 size. The maximum size is 70x100. Also, our international frame orders, the frame and poster are delivered together, but the poster needs to be mounted by the end-recipient.

Please note that our frames do not come with mat inserts, so if you'd like a white border around your print, then please select 'yes' for white border. 

Do you offer canvas art?

Yes we do. We offer 3 different sizes 60x90, 90x90 & 90x120 in a floating oak frame. These are only available in Australia only.

Do you ship worldwide?

Yes. Click here for our shipping policy.

What are you payment options?

We accept payment via PayPal, credit cards, AfterPay & Zip Pay, allowing our customers a faster, safer way to pay online giving you a 100% secure online transaction.